Rezqah Alamoudi
Contact Center agent
Abu DhabiRezqah Alamoudi
Profile summary
An ambitious, innovative and self- motivated person, a team player with good presentation skills. Having an enthusiastic attitude, desire to learn and practice my job in the organization to provide me with the challenging environment to keep up with developing my knowledge, skills, personality, experience, and professional qualiRications.
Key skills
Skills
Quick learnerOutstanding client communicationStrong team PlayerHandling multiple tasksProficiency in CRM systemsEmotional IntelligenceData Analysis & InterpretationChatbot & AI Interaction ManagementConflict Resolution & De-escalationRemote Collaboration Tools Proficiency
Professional experience
Contact Center agentJan 2025 - Present
Mediclinic Middle EastData entry, Call center & Customer servicesJan 2020 - Jan 2023
Life Medical DiagnosticsAdmin AssistantMay 2019 - Nov 2019
ITIAsian Bid Elections ( Mohamed Khalfan )Feb 2019 - Present
Louvre Abu DhabiPOPE VisitFeb 2018 - Present
Zayed Sport Cit y, Abu DhabiDatabase AdministratorJul 2015 - Dec 2017
Afqaar Tech nolo gyLaboratory data entry & customer serviceJun 2013 - May 2015
Medical Services of AD Police GHQLaboratory customer servi ce & data en tryMar 2012 - Nov 2012
Gulf Diagnostic CenterEducation
Bachelor's Degree, of ScienceJan 2008 - Present
University of SharjahHigh School or equivalentJan 2003 - Present
Al Manara P. School